Privacy Policy

Caritas Nebbi is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or interact with us online. Please read this policy carefully before using our website or providing us with any personal information.

What information do we collect?

We may collect the following types of personal information from you when you use our website or contact us online:

  • Contact information, such as your name, email address, phone number, or postal address.
  • Donation information, such as your payment details, donation amount, and gift preferences.
  • Communication preferences, such as your preferred language, newsletter subscriptions, or feedback.
  • Technical information, such as your IP address, browser type, device type, operating system, or pages visited on our website.
  • Cookies and similar technologies, such as web beacons, pixels, or tags, to enhance your user experience and measure our website performance.

Your Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How do we use your information?

We may use your personal information for the following purposes:

  • To process your donations and provide you with receipts and acknowledgments.
  • To communicate with you about our activities, programs, events, and opportunities to support our work.
  • To respond to your inquiries, requests, comments, or complaints.
  • To improve our website design, functionality, and content.
  • To analyze our website traffic and user behavior.
  • To comply with our legal obligations and protect our rights and interests.

How do we share your information?

We may share your personal information with the following parties:

  • Service providers who help us with our website hosting, payment processing, email delivery, or other technical or operational functions.
  • Affiliates who are part of the Caritas Internationalis network and who share our mission and values.
  • Partners who collaborate with us on specific projects or campaigns that align with our objectives and goals.
  • Authorities who require us to disclose your information by law or for security reasons.

We will not sell, rent, or trade your personal information with any third parties for their own marketing purposes.

How do we protect your information?

We take appropriate measures to safeguard your personal information from unauthorized access, use, modification, or disclosure. We use secure servers, encryption technologies, firewalls, and access control policies to protect your data. However, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

How long do we keep your information?

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We will delete or anonymize your information when it is no longer needed.

What are your rights?

You have the following rights regarding your personal information:

  • You can request access to the personal information we hold about you.
  • You can request correction of any inaccurate or incomplete personal information we hold about you.
  • You can request erasure of your personal information if it is no longer needed or if you withdraw your consent.
  • You can request restriction of the processing of your personal information in certain circumstances.
  • You can object to the processing of your personal information for direct marketing purposes or for other legitimate interests.
  • You can withdraw your consent to the processing of your personal information at any time.
  • You can lodge a complaint with a supervisory authority if you are not satisfied with how we handle your personal information.

To exercise any of these rights, please contact us using the contact us form page.

How do we update this policy?

We may update this Privacy Policy from time to time to reflect changes in our practices or in the applicable laws. We will notify you of any material changes by posting a notice on our website or by sending you an email. We encourage you to review this policy periodically to stay informed about how we collect, use, and share your personal information.

How do you contact us?

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us using the contact us form page